Please note: We are trying our best to deliver your orders. Considering the current COVID-19 situation please expect delays in deliveries and return pickups for some states due to imposed restrictions on delivery of non essential products and low staff support from the courier partners.
We deliver to more than 27000+ postal codes in India, and we try to ship the product the same day or the next day. Usually your orders take 4-6 working days from the ship date to reach you. In case of any further information about the delivery and order dispatch feel free to reach out to us on our Instagram, whatsapp or email ID mentioned below.
Every order placed from www.talesandstories.com are secured and carefully processed. No Questions Asked for RETURNS/ EXCHANGE
Incase of any returns/exchange we are always there to help you get your money back without any hassle. Kindly keep the tags intact and products unused. Any product received at the warehouse damaged/used, Tales&stories will not be liable for refund. Re-shipping of the used/damaged products will cost Rs. 99/- flat.
All the orders requested for exchange/return should be put forward within 30 days of delivery. The request needs to be placed by filling a simple form from "EXCHANGE/ RETURN REQUEST". Kindly fill all the details correctly and our team will reach you over email/ whatsapp on your registered contact mentioned in your order to understand the reason and help you with the return/exchange.
Although on the return of one product, you are eligible for a free exchange with any of the product, at the same price range of the product being exchanged.
1. REFUND/BANK TRANSFER IS ONLY FOR PRE-PAID ORDERS.
2. ALL COD ORDERS WILL RECEIVE A CASHBACK/ GIFT VOUCHER WHICH CAN BE USED ANYTIME FOR FUTURE ONLINE PURCHASE.
3. ONLY THE PRODUCT COST PAID IS ELIGIBLE FOR REFUND.
4. ITEMS FROM BUY1GET1 FREE ARE ELIGIBLE ONLY FOR EXCHANGE FROM ANOTHER BUY1GET1 FREE PRODUCT.
For all the further queries kindly email us at firstname.lastname@example.org or simply drop a message on our Instagram account or you can reach out to us on whatsapp at +91-8141182537 and we will get back to you shortly.